Products
What products are included in the “Hair Boost Box”?
The Hair Boost Box includes:
- 3x Dr. Balwi Biotin & Keratin tablets
- 4x Dr. Balwi Hair Shampoo
- 3x Dr. Balwi Hair Serum
- 6x Dr. Balwi Meso Therapy Serum
- 1x Titan Dermaroller device
What are the main benefits of Dr. Balwi products?
- Thicker and stronger hair
- Accelerated hair growth
- Protection against hair loss
- Hydration and shine for hair
What ingredients are used in the products?
The products contain natural ingredients such as:
- Biotin
- Keratin
- Aloe Vera
- Procapil
- Plant extracts (e.g., green tea, plant stem cells)
- Vitamins (C, D3, B6, etc.) and minerals (zinc, iron, magnesium)
In which age can Dr. Balwi products be used?
The products are intended for adults. Consult a healthcare professional if you intend to use them for younger individuals.
Are there styling products?
Yes, Dr. Balwi Styling Cream contains argan oil and avocado to provide shine and flexibility without harmful additives.
How long should I use the products to see visible results?
The recommended minimum usage time is 3 to 6 months for the best results.
Are there specific instructions after a hair transplant ?
- Dr. Balwi Shampoo: Start using it 14 days after the procedure.
- Dr. Balwi Serum: Apply it 2 weeks after the procedure.
- Biotin & Keratin Capsules: Start 2 days after the procedure to strengthen the hair.
What products are recommended after a hair transplant?
- Wait 14 days after the procedure before using shampoo and serums.
- Start taking tablets (like Biotin) 2 days after the procedure.
What are the benefits of Dr. Balwi products for the scalp?
- Balances the scalp
- Deep hydration with ingredients like aloe vera
- Stimulates blood circulation (with the Dermaroller device)
- Reduces inflammation with supplements like bromelain
Can Dr. Balwi products be used without a hair transplant?
Yes, the products are effective for:
- Preventing hair loss
- Promoting healthy hair growth
- Strengthening existing hair
Are there any contraindications?
The products are made from natural ingredients, but if you are allergic to specific components (e.g., Biotin, Aloe Vera, or essential oils), please consult a doctor before use.
How long should the products be left to work?
- Meso Therapy Serum: Leave it on the scalp for 6 to 9 hours.
- Black Seed Oil: Leave it on for at least 3 hours before washing.
Shipping
What are the shipping fees?
Shipping fees vary based on the destination and the weight of the order. You can get an estimate of the shipping cost during checkout.
What is the delivery time?
Orders within Dubai are usually delivered on the same day, while deliveries to other countries take 3 to 7 business days, depending on the destination. Express shipping options are also available for faster delivery.
Can I choose an express shipping method?
Yes, we offer express shipping options. These will be available during the checkout process.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to check your shipment status on the carrier’s website.
What should I do if my order is delayed?
If your order takes longer than expected, please check the tracking status with your tracking number. If you have any concerns, feel free to contact our customer service team for assistance.
Can I change the shipping address after placing the order?
If your order hasn’t been shipped yet, you can update the shipping address. Please contact our customer service team as soon as possible to make the changes.
What should I do if my order arrives damaged?
If you receive a damaged package, please contact our customer service team within 48 hours of receipt. We will require photos of the product and packaging to process an exchange or refund.
Do you deliver to rural or remote areas?
Yes, we deliver to rural areas as well. However, additional fees and longer delivery times may apply to these locations.
Can I send a gift directly to the recipient?
Yes, you can select a different shipping address when placing your order to send a gift directly to the recipient.
Do you offer free shipping?
We offer free shipping as part of some promotional campaigns.
What payment methods do you accept for orders?
We accept various payment methods, including credit cards, PayPal, and bank transfers.