Privacy Policy

Dr. Balwi E-Shop is committed to protecting the privacy of its customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details.
• Account Information: Username, password, and purchase history.
• Technical Information: IP address, browser type, operating system, and website usage data through cookies and analytics.

2. How We Use Your Information

Your information is used for:

• Order Processing: Ensuring your purchases are delivered accurately.
• Customer Support: Addressing your inquiries and providing assistance.
• Marketing: Sending promotions, updates, or newsletters (with your consent).
• Improving Services: Enhancing website functionality and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share it with:

• Service Providers: Shipping companies, payment processors, or IT services.
• Legal Requirements: If required by law or to protect our rights and security.

4. Data Security

We implement advanced security measures to protect your data, including encryption, firewalls, and secure servers. However, no system is completely foolproof, and we encourage safe practices online.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request details about how your data is being used.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences in your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +905520000033

By using our e-shop, you agree to this Privacy Policy. Thank you for trusting Dr. Balwi E-Shop!